Cold Calling Training: Telemarketing
A lot of companies and organisations provide telephone sales training and cold calling training but how many of those trainers are still hands on telemarketers? It’s all very well and good having the theory behind good telemarketing and cold calling but what about the practical advice and experience of a successful telemarketer that still spends a decent amount of his time cold calling each day.
Our telemarketing training is unique. We train your staff on their individual needs so as to make sure they become a more effective telemarketing professional and cold caller.
How do we do this? Before we even start any cold calling we will spend time within your telemarketing or sales department. Understanding its culture, how your company is presented on the phone and then noting each telemarketers strengths and weaknesses so that we can tailor the training to the needs of your company.
In today’s market the end prospect is a very savvy individual and old techniques from people that were doing telemarketing even 5 or 10 years ago just do not work anymore. On top of this there is a need to be TPS compliant and other direct marketing legislation that you need to be aware of.
As part of our consultancy services we can also implement monitoring systems to make sure you are tracking the return on investment you are getting from your telesales and telemarketing department.
To discuss your needs call the CBSL Marketing & Telemarketing Manager Sam O’Prey on 01743 249 992. We provide telemarketing and cold calling training throughout the UK or from our offices in Shrewsbury or Manchester.
Cold Calling Training: Telemarketing: Shrewsbury Shropshire: Manchester: UK
